FAQs

Q. Why don't you accept card payments on your website?

Due to the fact we run a lottery, the payment providers class this as gambling and most of them will not deal with smaller charities and the ones that will, charge exorbitant fees. We are currently trying to find a suitable payment provider that does not charge such high fees. 

Q.  If I win a holiday, can I use it to book a more expensive holiday and pay the difference?

Yes you can, all holidays are provided by our partners You Love Holidays and they will deal with booking your holiday.

Q.  Why can I only register my interest for some of your raffles?

Once enough people register for a raffle, it will be made available to enter, this is to ensure the draws are made as soon as possible after the raffle is open.

Q  How will you spend the funds you raise from the raffles?

The funds will be spent in line with our aims which are to Encourage and Support you to Live Longer, Healthier, Balanced Lives.